Years ago I had a challenge with a leader. He wasn’t taking initiative to learn new skills in a changing market. I mentioned the challenge of our work changing, and his only comment was that he thought he deserved a promotion and more money.
As he walked away, I felt sad, frustrated, and mildly angry. I knew unless something changed, we would be having a different conversation in the near future about him leaving the company.
There is no room for an entitlement mindset on your team. None. It creates a passive team and there is zero room in today’s market for anyone on your team to be passive about their work and their own development.There's no room for entitlement on your team. It creates a passive team. Click To Tweet
Here are 3 signs of entitlement to watch for on your team:
- I earned it.
A prideful spirit is one that says in actions and attitudes that the company should be overcome with joy to have them on the team. It is when a person loves to tell the stories of success in the past but appears unmotivated or even lazy when it comes to engaging the work needed for the future. They never say thank you for the opportunity to work on the team or express gratitude for the compensation and benefits the company provides.
- It isn’t fair.
And fairness is defined by the individual’s own perspective of fair not an independent measure. They compare themselves to the work environment of the past and resist change. They also spend a great deal of time comparing their job, their position, and their work to others both inside and outside the company. Their view is clouded by their own bias with no interest in the facts. Watch for the person who uses fairness as the measure for their own performance.
- The company owes me.
This individual can easily lose sight of the full contribution of the team. They focus on themselves rather the organization. They often feel superior to others and are never satisfied with any reward or recognition. No organization thrives based on one person’s performance but that isn’t this person’s view. And often, their view that the company owes them is based on some past event or past contribution. They often feel that because they did something great yesterday, they deserve the rewards for their work forever. This individual may hold personal grudges and try to undermine leadership.
An entitlement culture is often a lazy culture with undercurrents of defiance. It is a culture where the focus is on the person and not on the customers you serve or the organization as a team. There are lots of “I” statements in an entitlement culture and few “we” statements. Watch out for this deadly force on your team. Address it with urgency before this mind set spreads.An entitlement culture is often a lazy culture with undercurrents of defiance. Click To Tweet
What other signs do you see in an entitlement culture?
“When pride comes, disgrace follows, but with humility comes wisdom.” Proverbs 11:2
“Do nothing out of rivalry or conceit, but in humility consider others as more important than yourselves. Everyone should look out not only for his own interests, but also for the interests of others.” Philippians 2:3-4